ISO/IEC 20000-1:2018

Information technology — Service management — Part 1: Service management system requirements

Technologies de l'information — Gestion des services — Partie 1: Exigences du système de management des services

Fecha:

2018-09-14 / Published

ICS:

Comité:

ISO/IEC JTC 1/SC 40 - IT service management and IT governance

Relación con otras normas ISO:

Esta norma está disponible en:

Formato digital

Ingles / Frances