Saltar navegación principal
Norma
ISO 18295-2:2017

ISO 18295-2:2017

Customer contact centres — Part 2: Requirements for clients using the services of customer contact centres

Centres de contact clients — Partie 2: Exigences relatives aux donneurs d'ordre faisant appel aux services de centres de contact clients

Comprar en AENOR

Esta norma está disponible en:

Formato digital

Ingles / Frances