Information technology — Service management — Part 1: Specification
Technologies de l'information — Gestion des services — Partie 1: Spécifications
03.080.99 - Other services.
35.020 - Information technology (IT) in general. Including general aspects of IT equipment
Es anulada por: ISO/IEC 20000-1:2011
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Formato digital
Ingles / Frances / Ruso