Information technology — Service management — Part 1: Service management system requirements
Technologies de l'information — Gestion des services — Partie 1: Exigences du système de management des services
03.080.99 - Other services.
35.020 - Information technology (IT) in general. Including general aspects of IT equipment
Anula a: ISO/IEC 20000-1:2005
Es anulada por: ISO/IEC 20000-1:2018
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Esta norma está disponible en:
Formato digital
Ingles / Frances
